The course is conducted at your premises. The course can accommodate up to 15 delegates for a cost of £495+VAT.
The three hour course is delivered by an experienced trainer with over 25 years experience. The cost includes all course handouts
Role play is an essential part of the training when gaining experience in service refusal.
This course is ideal for:
- Pub staff
- Hotel staff
- Event staff
- Retail staff
- Any licensed premises staff